Trade Compliance
Compliance as an Enabler: Global Importer & Exporter of Record for ICT Hardware
Ship servers, networking equipment, and ICT infrastructure into countries where you have no legal entity. TrueLog handles the compliance, customs responsibility, and regulatory requirements.
Why ICT Hardware Requires Specialist Compliance
Technology equipment is subject to complex regulatory requirements. Many ICT products fall under dual-use regulations, encryption controls, or telecom compliance frameworks that vary significantly between countries.
Incorrect classification or missing documentation can lead to:
Stuck shipments at customs
Missing documentation or misclassification delays clearance and disrupts rollout timing.
Regulatory penalties
Controlled goods, dual-use items, and encryption require specific handling or exposure grows fast.
Project delays
Late arrivals cascade into installation, commissioning, and go-live slippage.
Unexpected duties or tax exposure
Incorrect classification changes duty rates and tax treatment in ways that impact programme budgets.
TrueLog specialises in navigating these requirements for ICT and telecom infrastructure shipments.
Talk to a SpecialistOur Global IOR & EOR Services
Three connected services that take responsibility for the legal, regulatory, and customs layer behind every cross-border ICT shipment.
Importer of Record (IOR)
Act as the legal importer for your shipments into markets where you have no local entity.
- Act as the legal importer for your shipments
- Manage customs declarations and regulatory documentation
- Ensure correct HS classification
- Handle duties, taxes, and import permits
- Coordinate with local customs authorities
Exporter of Record (EOR)
Assume legal responsibility for exports, reverse logistics, and regulatory export controls.
- Manage export declarations
- Ensure compliance with export regulations
- Support reverse logistics and RMA exports
- Handle dual-use and encryption checks
Trade Compliance Support
Classification, licensing, and cross-border compliance coordination for ICT hardware movement.
- Product classification
- Pre-shipment regulatory checks
- Import licence coordination
- Cross-border ICT asset movement
Why ICT Companies Choose TrueLog
TrueLog specialises in trade compliance for ICT infrastructure.
Key advantages:
Expertise in networking and telecom equipment
We understand the deal structure between OEMs, distributors, system integrators and end customers
Already serving many OEMs and distributors, so we may already be onboarded with your vendors
Support for data centre expansions and global infrastructure rollouts
We deliver fast quotes for complex multi-country RFQs
Built for Global ICT Logistics
TrueLog integrates compliance with the broader logistics chain, ensuring that regulatory clearance, hardware movement, and final delivery operate as one coordinated system.
We support the global movement of:
Data centre infrastructure
Servers and storage
Networking equipment
Telecom hardware
End-point devices and peripherals
Branch office and remote-site equipment
Common questions about trade compliance
The operational questions that come up most often when planning cross-border movement of ICT hardware.
Next step
Plan Your Global ICT Hardware Shipment
Whether you are shipping a single server or executing a multi-country rollout, TrueLog can provide the trade compliance framework required to move your equipment across borders.