China & South Korea: Mature Markets, Complex Logistics
Both China and South Korea are home to some of the world’s most advanced digital economies. But behind that innovation lies a complex compliance landscape, especially for companies managing high volumes of IT hardware across regional teams.
Truelog already operates full IOR/EOR services in both countries. Now, we’re bringing IT Asset Management (ITAM) capabilities to help you manage, monitor, and redeploy your IT equipment, compliantly and efficiently.
What is IT Asset Management (ITAM)?
ITAM refers to the service where Truelog manages the full lifecycle of your IT assets which includes:
- Deployment of IT hardware (e.g. laptops, monitors, accessories) to end users.
- Reverse logistics: retrieving and consolidating old or unused assets from users.
- Traceable storage with live inventory via our in-house WMS
- Domestic delivery with track and trace capabilities.
- User-friendly dashboard to monitor your inventory and initiate job requests.
- Value-Added Services:
- Secure data wiping and IT asset destruction (ITAD)
- Equipment staging
- Re-marketing of used devices
Importing Technology Goods into China and South Korea
Importing tech hardware into these markets requires precise documentation and regulatory compliance.
South Korea
Required Documentation:
- Commercial Invoice
- Packing List
- AWB
- KC Certification (for all electrical devices)
- Radio Certification (for devices with WiFi, Bluetooth, GPS, RFID functions)
China
Required Documentation:
- Commercial Invoice
- Packing List
- AWB
- China Compulsory Certification (CCC)
Sticker must be present on product and packaging
As your trusted IOR agent, Truelog will guide you through the documentation and certification requirements for IT imports. Ensuring that all your shipments are cleared compliantly and avoiding unnecessary disruption or costs.
Why ITAM is Truelog’s Differentiator
While several providers offer basic IOR/EOR services, Truelog is one of the few to combine cross-border compliance with in-country ITAM execution.
Our clients benefit from:
- Full control of assets via our centralised platform
- Local support teams to manage deployment or decommissioning
- A single SOP across regions for global IT equipment flows
Whether you’re onboarding teams in Seoul or refreshing devices in Shanghai, Truelog keeps your tech supply chain compliant, traceable, and secure.
