About TrueLog
A Team Making Complex ICT Moves Feel Simple.
Since 2015, TrueLog has helped organisations move, manage and control ICT hardware across borders with clarity, speed and accountability.
One TrueLog Team
People-first, fast-moving, and accountable — a team that takes the work seriously without taking itself too seriously.
Since 2015, we've supported organisations managing ICT assets across borders and complex regulatory environments. Founded by Ibn Talal and Vigneswaran Packirisamy, our culture is people-first, fast-moving, and accountable.
We take the work seriously but not ourselves — celebrating wins, bringing positive energy, and creating a place people enjoy showing up to.
Our team brings deep expertise across ICT logistics, lifecycle management, compliance, and global operations. We execute reliably at scale.
Managing ICT Logistics is Increasingly Complex & Risky
We exist to be a single, reliable partner that takes ownership of the full ICT logistics journey.
As organisations expand globally, ICT hardware movement and management become increasingly fragmented and difficult to control.
Companies managing ICT hardware across borders face multiple vendors, unpredictable delays, and compliance headaches. Every day spent firefighting slows growth and increases operational risk.
We exist to be a single, reliable partner that takes ownership of the full ICT logistics journey — from cross-border compliance and shipping to on-site installation, returns, and asset lifecycle management.
What We Stand For
The principles that shape how we work with every client, every project, every day.
Trust Through Transparency
We behave like a partner, not a vendor. We communicate clearly, raise issues early and own outcomes without deflection.
Technical Depth, Human Delivery
We operate in a highly technical environment, yet we never lose sight of the people behind the projects. Compliance rigour and operational discipline are delivered with responsiveness and respect.
Continuous Progress
The ICT sector evolves constantly. So do we. We refine processes, strengthen systems and build scalable models that grow with our clients.
Organisations operating at scale
We work with organisations that operate at scale:
Our role is to become the operational backbone behind their growth.
MSPs, systems integrators and resellers managing multi-country rollouts
ICT asset management platforms handling recurring device cycles
Distributors requiring structured cross-border execution
Technology vendors expanding into regulated markets
Speed In Everything We Do
Controlled momentum, not chaos.
Speed is not chaos. It is controlled momentum.
From rapid quotation turnaround to guaranteed response SLAs and same-day mobilisation for urgent installations, we operate with urgency while maintaining compliance discipline.
We remove the compliance burden from end users, structure complex multi-country contracts and align commercial intent with operational reality.
This is how we make global ICT logistics feel effortless.
The people behind TrueLog
Founders leading with transparency, execution discipline, and long-term client trust.
Ibn Talal
Founder & Director
Ibn founded TrueLog with the conviction that ICT logistics could be clearer, faster and more accountable. He continues to drive the company's focus on transparency, execution discipline and long-term client trust.
Vigneswaran Packirisamy
Co-Founder & Operations Director
Vigneswaran oversees regional execution across APAC. His leadership ensures operational precision, compliance integrity and seamless coordination across borders.
Be the partner that makes global ICT logistics feel effortless.
That means:
Clear communication
Reliable execution
Built-in compliance
Real accountability
TrueLog exists to ensure that technology moves as freely as the ideas it powers.
Next step
Let's make your next ICT move effortless.
Whether you need a quote for an upcoming rollout or want to explore the full range of services, the team is ready to help.